Terms & Conditions

1. Scope & Agreement

These Terms & Conditions (the “Terms”) govern your access to and use of the website located at supreme-hoodies.com and any related services, features, content, or applications we offer (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

These Terms apply to all purchases made on the Service and form a binding agreement between you and supreme-hoodies.com (“we,” “us,” or “our”).

2. Eligibility & Account

• You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• Provide accurate, complete, and up‑to‑date information. We may suspend or terminate accounts for violations or suspicious activity.

3. Product Authenticity & QC

We sell authenticated Supreme hoodies, including box logos and collaboration pieces. Every item undergoes our internal quality control, which may include:

• Verification of season‑accurate tags and factory matching
• Macro photos of neck label, care label, and box logo
• Inspection of fabric weight, stitching, and print alignment
• Tamper‑evident seal on try‑on returns

Minor variations in color due to lighting or screen settings may occur. Product photos are provided for reference and may include sample or multi‑angle imagery.

4. Orders & Acceptance

• All orders are offers to purchase subject to acceptance by us. We may decline or cancel an order for any reason, including availability, suspected fraud, or pricing errors.
• You will receive an order confirmation email upon checkout; this is not acceptance. Acceptance occurs when your order is shipped and you receive a shipping confirmation.
• We reserve the right to limit quantities per customer, household, or order, and to restrict resale or arbitrage activity.

5. Pricing, Payments & Billing

• Prices are listed in USD and exclude shipping, taxes, and duties unless stated otherwise.
• We accept major payment methods such as Visa, Mastercard, and PayPal. By submitting payment, you represent that you are authorized to use the chosen method.
• In the event of a pricing or availability error, we may cancel the order and issue a full refund.
• Promotional pricing and coupon codes are subject to terms and may not be combined.

6. Shipping, Delivery & Risk of Loss

• Shipping options, costs, and handling times are shown at checkout. For details, see our Shipping Information.
• Risk of loss passes to you upon delivery to the shipping address on record or upon transfer to the carrier if signature confirmation is declined or not required.
• Delivery estimates are not guarantees and may be affected by carrier delays, customs, or force majeure events.

7. Returns, Exchanges & Cancellations

• Returns and exchanges are governed by our Refund & Returns Policy.
• To be eligible, items must be in original condition with tags, packaging, and any tamper‑evident seals intact.
• Order changes or cancellations may be possible before fulfillment; contact support promptly. Once shipped, standard return procedures apply.

8. Taxes, Duties & International

• Applicable sales tax is calculated at checkout based on your shipping address.
• International orders may incur customs duties, taxes, or import fees, which are the recipient’s responsibility unless stated otherwise.
• We are not responsible for packages held or delayed by customs authorities.

9. Promotions, Gift Cards & Store Credit

• Promotions are subject to change or cancellation without notice and may be limited by product, category, or time.
• Gift cards and store credit are non‑transferable, not redeemable for cash (unless required by law), and subject to expiration where permitted.

10. Acceptable Use

• Do not engage in unlawful, fraudulent, harassing, or abusive activity.
• Do not attempt to scrape, crawl, or reverse engineer the Service, or bypass security or rate limits.
• Do not use automated bots for checkout or to gain an unfair advantage during product releases.

11. Intellectual Property & Trademarks

All content on the Service—including text, graphics, logos, photos, and code—is owned by or licensed to us and protected by applicable laws. You may not copy, modify, distribute, transmit, or create derivative works without prior written permission.

“Supreme” and related trademarks are the property of Supreme and/or their respective owners. Use on this site is for descriptive purposes only and does not imply affiliation or endorsement.

12. User Content & Feedback

If you submit reviews, photos, or feedback, you grant us a worldwide, royalty‑free, perpetual, irrevocable license to use, reproduce, modify, publish, and display such content for any lawful purpose, subject to our Privacy Policy.

You represent that you own or have rights to any content you submit and that it does not infringe the rights of others.

13. Disclaimers & Warranties

EXCEPT AS EXPRESSLY PROVIDED, THE SERVICE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR‑FREE, OR FREE OF HARMFUL COMPONENTS.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE OR PURCHASE OF PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.

15. Indemnification

You agree to defend, indemnify, and hold harmless supreme-hoodies.com and our officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your use of the Service, your violation of these Terms, or your violation of any rights of another.

16. Governing Law & Disputes

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved in the state or federal courts located in Los Angeles County, California, and you consent to the jurisdiction and venue of such courts.

Before filing suit, you agree to first attempt to resolve the dispute informally by contacting us at [email protected] and allowing 30 days for us to respond.

17. Changes to the Service & Terms

We may modify, suspend, or discontinue the Service (or any part of it) at any time. We may update these Terms from time to time; material changes will be posted on this page with an updated “Last updated” date. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

18. Miscellaneous

• Severability: If any provision is found unenforceable, the remaining provisions remain in full force.
• No waiver: Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent.
• Force majeure: We are not liable for delays or failures caused by events beyond our reasonable control.
• Entire agreement: These Terms, together with policies referenced herein, constitute the entire agreement between you and us regarding the Service.

19. Contact

For questions about these Terms, please contact our support team:

For shipping and returns, see our Shipping Information and Refund & Returns Policy.